Concepts
Teams & roles
Firm organizations have members with roles. Roles decide who can change billing, manage people, and configure credentials.
Roles
Owner
- Billing (plans, seats, payment, invoices)
- Manage members and roles
- Set org PACER / BYO credentials
Admin
- Manage members and roles
- Cannot touch billing
Member
- Create and manage their own API keys
- Use the tools their packs allow
Invites
- Owners and admins invite by email.
- The invitee gets a Join / Decline consent screen — joining is never automatic, and they keep their own personal organization regardless.
- Invites are scoped: accepting one joins only the inviting org.
Leaving & switching
- A member can leave an org at any time. A sole owner must first transfer ownership or delete the org — you can’t orphan an org by leaving it.
- Users who belong to more than one org get an org switcher to choose their active org. The active org determines which plan, packs, and limits apply.
Per-member pack restrictions are configured here too — see Packs & tool access.